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Recent Articles
New Ideas and Frankenstein
Sometimes I wonder if new ideas in the workplace are viewed like the Frankenstein monster. You remember the movie Frankenstein. …
First Anniversary
Today is a special day here because it marks the one-year anniversary of HR Bartender. I want to take this …
Managing Expectations
One of the key elements to delivering good customer service is setting expectations. Customers want to know what to expect …
The Apology Crutch
I saw this recent article about CEOs apologizing for mistakes. It’s a long article filled with solid information about delivering …
Nice Surprise
Earlier this week, I received a note from Evan Carmichael. The note said that HR Bartender was named one of …
